Appointments

Configure Appointment Details
diary

Appointments System

The surgery is open from 08:00 until 18:00 Monday to Friday. Consultations are by appointment only.

Appointments can be booked in advance and can be arranged presently by visiting the surgery or telephoning reception. Our reception team will ask you for a brief description of your needs, so that they can ensure you are seen by the most relevant clinician or service.

At present, we are offering consultations in person, by telephone or webcam. For appointments here in the surgery, we ask that you please wear a mask if you have any respiratory symptoms.

If you are covid positive you must not present here- but please feel free to call us for assistance.

If you feel your case is urgent please state this clearly to the reception staff. The reception team will need a description of your urgent request and a contact telephone number. A message will then be sent to the duty Doctor who will call you back and arrange an appointment, medication or provide advice over the phone.

We are a training practice, which means that your appointment may be with a qualified doctor undergoing further training to become a GP (a GP specialist trainee). If you would prefer not to have an appointment with them, please inform reception at time of booking.

Home Visits

If you require a home visit please request this before 11am where possible. Home visits are intended for those who are housebound and unable to attend the practice.

Please give as much information as possible to the medical centre assistant who answers your call.  This information is then passed to the clinical team and enables them to plan efficiently.

You will need to provide a contact number for the clinician to call you back.

Home Visits

Hospital Waiting Times

If your GP has referred you to a speciality. You can now search to find out the current waiting times to be seen. 

This site is run by NHS lothian and is regularly updated. The waiting time is shown in weeks by specialty, priority and age band.

  • Local specialty: This can be found on the letter which is sent to patients when they are added to the relevant waiting list.
  • Priority: When a patient is added to a waiting list, a clinician determines how quickly they need to be seen (routine or urgent).
  • Age band:  Wait times vary across adult and paediatric services- these have been split.

Local Hospital Numbers

  • The Royal Infirmary: 0131 242 1000
  • Western General Hospital: 0131 537 1340
  • Royal Hospital for Sick Children: 0131 536 2021
  • St Johns Hospital: 01506 522 180
  • Leith Community Treatment Centre: 0131 536 6225
  • Royal Edinburgh Hospital: 0131 537 6000
  • Inchkeith House (Chiropody & Mental Health): 0131 537 4530
  • Princess Alexandra Eye Pavilion: 0131 536 1628
  • Murrayfield Hospital: 0845 609 0363
  • Lauriston Building: 0131 536 4160 (Dermatology, Ear Nose & Throat, Orthopaedics)

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. There is only so much time in the day, and this ensures that valuable clinical time is spent helping patients.

If you fail to notify the Practice that you are unable to attend for whatever reason, you will be sent a letter informing you that you have defaulted from your appointment. Those that default from an appointment more than 3 times with no good reason will be removed from the practice.

Student Appointments

This is a teaching practice and we regularly have medical and nursing students, right now most of our practice Doctors will have appointment in concert with Student Doctors. Reception staff will indicate if this is the case, and if you prefer not to see a student there will still be regular appointments available for booking, but please understand they will be unable to alter a student appointment to a regular one.